The AtHoc system: Keeping you in the loop

  • Published
  • By Airman 1st Class Joel Pfiester
  • 509th Bomb Wing Public Affairs
WHITEMAN AIR FORCE BASE, Mo. --  Living on or near an installation where inclement weather can develop quickly means base closures, or late reporting can become a common occurrence. Take the unpredictability of those and add to it the chance of an on base emergency or a similar unplanned threat to the installation.

In the event that something unexpected happens, members of Team Whiteman need to be notified immediately.

Assisting with that need is the AtHoc system.

AtHoc is a network system that pushes important information out in a timely manner. The system is able to send information through computer notifications, phone calls, text messages and e-mails.

However, if an individual has not ensured their contact information is in the system, the message could never reach them.

Here at Whiteman Air Force Base, Mo., it is mandatory for service members to have their contact information stored in the system.

Users are able to include a cell and home phone number and an e-mail address.

"As the direct link to the commander, the Command Post publishes alerts on his behalf to ensure the safety of the base populace as a whole," said Senior Master Sgt. Neftali Nieves, 509th Bomb Wing Command Post superintendent. "That's why it's so important to update your contact information in the system."

The AtHoc system is a team effort between the 509th Command Post and the 509th Communications Squadron.

The CP is the operational core of the system. They are the ones who input the actual messages and alerts that are sent out. When an event occurs that may cause delayed reporting or a base closure, they are the ones who input the information that is pushed out through the notification system. The CS is the backbone of the system, ensuring the program is available to all network users. If a member's work computer doesn't have the AtHoc software installed, the CS are the ones to go to.

However, it is the responsibility of the service member to ensure they have the system installed, and their contact information stored in the database.

Each unit should have someone assigned as the AtHoc representative for their shop.
While it is mandatory for service members to have their information in the system, it is also highly encouraged to include your spouse's contact information as well.

If you are unsure if you are in the AtHoc system database or have any questions regarding the system, refer to your unit AtHoc representative.