509th CPTS launches Air Force Comptroller Services Portal at WAFB

  • Published
  • By Staff Reports
  • 509th Comptroller Squadron

The 509th Comptroller Squadron Finance Customer Service office announced the launch of the Air Force Comptroller Services Portal (CSP) for Team Whiteman use starting July 13, 2020.


The CSP enables Airmen to submit customer service requests related to Military Pay, Civilian Pay, and Travel Pay, through a simple online process. The site is secure and fully protects Personally Identifiable Information (PII). CSP does not require Virtual Private Network (VPN) access but does require a Common Access Card reader when using a personal computer. Members will be prompted to review their user profile and make any necessary updates, which takes approximately 2-3 minutes, before submitting their initial request.

The CSP allows customers to submit, review, and track their requests anytime, anywhere.  Email notifications alert the customer anytime changes are made. As the CSP continues to grow, customers will also have access to regulations, announcements, knowledge articles, calendars, and other useful links to assist in all things regarding Financial Management.

“We are excited to leverage the expanded access and features this new system offers as we seek to improve the customer experience,” said Maj. Ryan Abel, 509th CPTS commander. “Thank you for embracing the future with us!”

For any questions or concerns using the site, please contact the Finance Customer Service office at (606) 687-2006 or email 509CPTS.Finance.CustomerService@us.af.mil.